Frequently Asked questions


 

On the financial side, we want to make sure that we give you value for your money and time. Here are some answers to some questions that you may have for TTi:

What Do I Get?

You get access to:

  • Over 24 Sessions per month

  • 7 Week Long Camps

  • 6 Day Festivals

  • Summer Hours

All is included in your membership.

Booking Sessions


TTi understands how busy you are as a youth footballer. We use Playmetrics to book all sessions. Just log in and click the sessions you would like to attend. 
 
What is Playmetrics?


Playmetrics is an application the TTi uses to communicate with all member en mass. Playmetrics will give you the TTi up to date calendar and any changes that may happen at the convenience of your phone.
 
How Many Players in a Session?


We try to maintain a 3:1-8:1 Player Coach Ratio, however we are aware that creating potential scenarios for 2 v 2 & 3 v 3 play are also a very important piece of the development puzzle. We will always create a numerical environment where the staff to player ratio will create an optimum development environment for the player. We will work tirelessly to improve our information and use the most up to date equipment, science and coaching techniques.
  
Are the Members Benefits Included in the Cost?


All Listed Camps, Festivals & TTi Events are a FREE benefit for TTi Membership.
 
What happens if I’m injured?


It happens to everyone. It’s a fact of sport. When you are injured we save your spot and your account will be charged 50% until you are able to return to play. If the injury is longer term, we will go on a case-by-case basis and determine the best course of action for the player and family.

What is the Cancellation Policy?

Membership cancellation requests are to be made via email to lee.cullip@ttisoccer.com.  Once membership cancellation is requested the cancellation will will take place on that day. The member will not be authorized to attend after this date and no refund will take place. In addition you will not be charged on the next billing date (1st or 15th).

To request a Cancellation please include your name, your Child's name and the campus you attend in your email to lee.cullip@ttisoccer.com, verbal request will not be honored.  

You are culpable for the term of service you sign up for. For example is you sign up for 12 months, and decide to quit on the 9th month, you will owe the remaining 3 months minus 10% of that total.

TTi is a pay-as-you-go service therefore no refund will be given, we do not provide refunds. You can cancel the service at any time and you won't be charged again, but you are responsible for any charges already incurred.

Upon rejoining TTi, you would be culpable for the enrollment fee of $100 if applicable.

For example, if your billing date is the 1st and you request cancellation on the 7th, there would be no refund for that month and membership would cease, but you would not be charged at the next billing date. 
 
What are TTi Events?


TTi Events are various events through out the year for the players to participate in. TTi will participate in 3 v 3 Tournaments, Host a Festival, Play Various "One-Off" Matches and have guest coaches and appearances through the year! It could also be a trip to a Professional or College match!
 
Where Does TTi Train?

Houston Christian University

7502 Fondren Rd
Houston, TX 77074